Privacy Policy

Last updated: September 23, 2026

This Privacy Policy explains how GeoForever Pvt. Ltd. collects, uses, shares and protects Your Personal Data when You use Our Service, and the rights You have in relation to it.

By using the Service or creating an Account, You acknowledge that You have read this Privacy Policy. Where We rely on Your consent, We will ask for it clearly and separately, and You may withdraw it at any time.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Words defined in Our Terms and Conditions have the same meaning in this Privacy Policy.

Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either "the Company", "We", "Us" or "Our") refers to GeoForever Pvt. Ltd., 603A, Swaroop Centre, J.B. Nagar, Andheri (E), Mumbai. For the purposes of applicable data protection law, the Company is the Data Fiduciary (or data controller) for the Personal Data described in this Policy.

  • Cookies are small files placed on Your Device by a website, which store details such as Your browsing history on that website.

  • Personal Data means any data about an individual who is identifiable by or in relation to such data.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes data on behalf of the Company, such as hosting, email, storage or analytics providers.

  • Usage Data refers to data collected automatically, generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • User Content means any Content that You upload, post, submit or otherwise make available on or through the Service.

  • Website refers to GeoForever, accessible from geoforever.org

  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Personal Data We Collect

Information You Give Us

  • Account information: name, email address, phone number (if provided), password, organisation name, designation and similar details You provide when You register.
  • Profile information: any additional details You choose to add to Your Account, such as a profile photo or bio.
  • User Content: documents, reports, images, videos and other files You upload, along with their titles, descriptions and file metadata (such as file name, size, date and, for some images, location data embedded by Your camera).
  • Communications: messages You send Us through contact forms, email or support requests, and any feedback You give.

Information Collected Automatically

  • Usage Data: Your Device's IP address, browser type and version, pages You visit, the time and date of Your visit, time spent on pages, unique device identifiers and other diagnostic data.
  • Log-in and security data: log-in times, failed log-in attempts and similar information used to keep Your Account secure.
  • Cookies and similar technologies: see "Cookies" below.

Information from Third Parties

If You choose to sign in or connect through a Third-Party Social Media Service (such as Google or LinkedIn), We may receive information from that service, such as Your name, email address and profile picture, as permitted by Your settings on that service.

Personal Data of Other People in Your Uploads

User Content, such as CSR reports, project photos or beneficiary lists, may contain Personal Data of other people. If You upload such content, You are responsible for making sure You have their consent or another lawful basis to share it, and for giving them any notice required by law. Where possible, please anonymise or remove personal details that are not needed. We will process such data only to host and display Your User Content as part of the Service, and We will act on valid requests from those individuals as described in this Policy.

How We Use Your Personal Data

We use Personal Data for the following purposes:

  • To create and manage Your Account and allow You to log in.
  • To provide the Service, including storing, processing and displaying Your User Content according to Your chosen visibility settings.
  • To communicate with You about Your Account, security alerts, changes to Our Terms or this Policy, and responses to Your requests.
  • To keep the Service safe, including preventing fraud, abuse, spam and unauthorised access, and enforcing Our Terms and Conditions.
  • To improve the Service by understanding how it is used.
  • To send You news and updates about GeoForever, only where You have agreed to receive them. You can unsubscribe at any time using the link in the email.
  • To comply with the law, including responding to lawful requests from courts and government authorities.

We process Personal Data on the basis of Your consent, or for legitimate uses permitted by law, such as where You have voluntarily provided the data for a specific purpose, or where processing is needed to comply with a legal obligation.

We do not sell Your Personal Data.

Who Can See Your Content

Your Account details are private unless You choose to display them on Your profile. User Content You upload may be private, shared with specific users, or public, depending on the settings available on the Service and the choices You make. Public User Content, along with Your name or organisation name, may be visible to anyone visiting the Website and may be indexed by search engines. Please think carefully before making content public.

Sharing Your Personal Data

We may share Your Personal Data only in the following situations:

  • With Service Providers who help Us run the Service, such as cloud hosting, file storage, email delivery and analytics. They may use Your data only to perform services for Us and must protect it.
  • With other users, when You choose to share or publish User Content or profile information.
  • For business transfers, if the Company is involved in a merger, acquisition or sale of assets. We will notify You before Your Personal Data becomes subject to a different privacy policy.
  • With Affiliates, who will be required to follow this Privacy Policy.
  • For legal reasons, where required by law or in response to valid requests by courts, law enforcement or other government authorities, or to protect the rights, property or safety of the Company, Our users or the public.
  • With Your consent, for any other purpose We tell You about when We ask.

Cookies

We use Cookies and similar technologies to keep You logged in, remember Your preferences, secure the Service and understand how the Service is used.

  • Essential Cookies are needed for the Service to work, for example to keep You logged in. These cannot be turned off.
  • Preference Cookies remember choices You make, such as language settings.
  • Analytics Cookies help Us understand how visitors use the Service. [Replace with the tools You use, e.g. Google Analytics.]

You can instruct Your browser to refuse Cookies or to tell You when a Cookie is being sent. If You refuse essential Cookies, some parts of the Service, such as logging in, may not work.

Storage and Transfer of Your Data

Your Personal Data and User Content are stored on servers operated by Us or Our Service Providers, which may be located in India or in other countries. [Specify, e.g. "Our data is hosted on servers located in India."] Where Personal Data is transferred outside India, We will do so only as permitted by applicable law and will take reasonable steps to ensure it is protected.

How Long We Keep Your Data

We keep Your Personal Data only for as long as needed for the purposes in this Policy:

  • Account information is kept while Your Account is active.
  • User Content is kept until You delete it or close Your Account.
  • Usage Data is generally kept for a shorter period, except where used to improve security or where We are legally required to keep it longer.

When You close Your Account, We will delete or anonymise Your Personal Data and User Content within a reasonable period, except where We must keep it to comply with the law, resolve disputes or enforce Our agreements. Copies in backups are deleted as the backups are routinely replaced.

Security of Your Data

We use reasonable security practices to protect Your Personal Data, including encrypted connections (HTTPS), access controls and secure storage. However, no method of transmission over the Internet or electronic storage is completely secure, and We cannot guarantee absolute security.

If a personal data breach occurs that affects You, We will inform You and the relevant authorities as required by applicable law.

Your Rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, You have the right to:

  • Access a summary of the Personal Data We hold about You and how We process it.
  • Correct, complete or update Your Personal Data if it is inaccurate or incomplete.
  • Erase Your Personal Data, unless We need to keep it for a legal purpose.
  • Withdraw consent at any time, where processing is based on consent. This will not affect processing already done before withdrawal, but it may mean We can no longer provide some or all of the Service.
  • Nominate another person to exercise Your rights in the event of Your death or incapacity.
  • Seek grievance redressal from Us, as described below.

You can update most Account information directly in Your Account settings. For other requests, contact Our Grievance Officer. We may need to verify Your identity before acting on a request.

Children's Privacy

The Service is not intended for anyone under the age of 18, and We do not knowingly collect Personal Data from children. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us and We will delete it.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

For European Union (EU) Users

If You are located in the European Union, You may have additional rights under the General Data Protection Regulation, including the right to object to or restrict processing, the right to data portability, and the right to lodge a complaint with Your local data protection authority.

Grievance Officer

If You have any questions, requests or complaints about this Privacy Policy or how We handle Your Personal Data, please contact Our Grievance Officer:

  • Name: [Grievance Officer Name]
  • Designation: [Designation]
  • Email: [grievance@geoforever.org]
  • Address: GeoForever Pvt. Ltd., 603A, Swaroop Centre, J.B. Nagar, Andheri (E), Mumbai, Maharashtra, India

We will acknowledge Your complaint within 24 hours and aim to resolve it within 15 days of receipt. If You are not satisfied with Our response, You may raise a complaint with the Data Protection Board of India.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any material changes by email to Account holders and/or a prominent notice on the Service before the change takes effect, and update the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: